Delivery is usually very easy and straightforward. We can often deliver to specified dates, but cannot guarantee this. Customers will always be contacted at least 24 hours before delivery and be given the date and approximate time of delivery. We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
You will be asked to go on line and choose your preferred day of delivery. You are able to track your delivery online.
Delivery is free on most of our products. However, some areas in mainland UK and Off Shore deliveries, will incur an extra delivery charge. These destinations will be subject to a minimum 21 working day lead-time unless otherwise stated.
|All buildings except 28mm, 34mm, 44mm & 70mm log cabins||28mm, 34mm, 44mm & 70mm log cabins|
|BB, BH, CH, DH, DL, DT, FY, HR, LA, NP, PR, SR, TA, TS||£35||£155|
|CA, CF, LD, NE, SY||£55||£180|
|DG, EH, EX, KA, LL, ML, PL, SA1-18, TD, TQ||£70||£250|
|AB, DD, FK, G, KY, PA1-19, PH1-18 SA19-73, TR||£105||£415|
|BT, GY, HS, IM, IV, JE, KW, PA20-78, PH19-44, ZE||No service||No service|
We will usually deliver between 8 am and 8 pm Monday to Friday. Deliveries do not generally occur on Saturdays, Sundays or public holidays.
Estimated timescales for delivery are shown against all products, but can occur sooner or sometimes later than the anticipated timescales. An ‘express delivery service’ may be available (not available on all products). We make every effort to deliver goods within the estimated timescales. However, delays are occasionally inevitable due to unforeseen factors.
In short, yes, providing the item has not already been despatched.
We usually use small flatbed trucks for delivery. The driver will unpack the building. Delivery of log cabins may be made on an 18 tonne truck with a crane. There must be sufficient space for this vehicle to operate. If in doubt – please contact us to discuss. If you have restricted access and delivery on a smaller vehicle would be more appropriate please contact us. We can always arrange this usually at no additional cost.
Delivery is kerb side. Our drivers are very helpful and will always try to leave the product as conveniently positioned as possible. We leave it entirely at the driver’s discretion whether or not it is suitable to drive onto your property.
When buildings are delivered they are packed in a weather proof wrapping and can stand outside quite satisfactorily for a reasonable time. Buildings may be delivered without a crane on a smaller vehicle and have to be off-loaded manually, and therefore un-packed. The driver will take away any packaging material if you would like him to.